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Please read these terms carefully before you submit your order to us. These terms tell you who we are, how we will provide our products to you, how you and we may change or end the contract, what to do if there is a problem and other important information. If you think that there is a mistake in these terms, please contact us to discuss.
- If what you have bought is faulty or misdescribed you may have a legal right to end the contract (or to get the product repaired or replaced or to get some or all of your money back), see If there is as problem with the product
- If you want to end the contract because of something we have done or have told you we are going to do, see Ending the contract because of something we have done or are going to do;
- If you have just changed your mind about the product, see How long do I have to change my mind. You may be able to get a refund if you are within the cooling-off period, but this may be subject to deductions and you will have to pay the costs of returning the product(s);
- In all other cases (if we are not at fault and there is no right to change your mind), see Ending the contract where we are not at fault and there is no right to change your mind
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