Global Shipping Disruptions.
Unfortunately, global shipping congestion issues are currently affecting most manufacturers, including us here at Ooni. Please read the shipping table below to get an idea of shipping times which are our best estimates.
During this time of exceptionally high demand, delivery may take longer.
Please know we are doing all we can to ensure shipments depart our facilities and arrive to you as quickly possible.
Thank you for your patience.
Estimated shipping times
All pizza ovens and gas burners that are not listed below are In Stock.
|Karu 16 Gas Burner (Natural Gas)||10th December (13:31 PST) Onwards||Shipping early February|
- Free Shipping - Standard Delivery (6 working days (Mon-Fri)) - We offer free shipping on all orders over $35 to the lower 48 states. This excludes Alaska, Hawaii and Puerto Rico. It also excludes gift cards.
- You will receive a shipping confirmation once your order is ready to ship which will include a tracking link - this may not update immediately, so please allow 48 hours to be scanned by the courier.
- Free Returns - If you change your mind and the item is unused and in original packaging. You have until 60 days after the date of receipt of your goods to request a return.
Important note on PO Boxes - We are unable to deliver any Ooni Pizza Oven to PO Box addresses due to size and weight restrictions.
If you have not received a tracking link via email or received your order within the time frames stated above, please contact us and we’ll check the order’s status for you or check out support.ooni.com. If you have placed a pre-order, all items will be dispatched when the pre-order is ready to ship.